​Under the Lupine Enterprises, returns policies, the following conditions apply to returns:

 

• All item packaging, documentation (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the returned items. Packaging must be unopened and seals of shrink wrap intact.

• Items must be in new and unworn condition.

• Any items that, because of customer negligence, misuse or tampering are, damaged, missing parts or in unsellable condition, will not be accepted for return.

• Any item(s) that have been removed from shrink wrap, resized, damaged or otherwise altered after delivery will not be accepted for return.

• Return shipping cost is at customer's expense.

These conditions apply only to change of mind returns and do not apply to items that are returned because they are faulty. Consumers can still exercise their consumer guarantees rights. Factors such as age, price, the item’s condition and the disclosures made about the item may be relevant to the customers’ return and refund.